Responsible Gaming

Enjoy the ride, but know your stop

Important Notice

Goldstar Express rolls fast, and the momentum of spin after spin can carry you well past where you meant to get off. If gambling starts to derail your finances or your mood, pull the cord and ask for help. Support runs on every hour of the clock.

Signals Down the Line

  • Spending more money than you can afford to lose
  • Neglecting work, family, or other responsibilities
  • Chasing losses by gambling more
  • Borrowing money or selling possessions to gamble
  • Lying about gambling habits
  • Feeling anxious or depressed about gambling
  • Being unable to stop or reduce gambling

Tips for Safe Gambling

Book Your Fare

Set what you can lose before the train leaves the station.

Mind the Timetable

Give your session a departure time and honour it.

Don't Chase the Train

A missed win won't come back with a heavier bet. Wait for the next.

Stretch on the Platform

Regular stops keep your head clear along the way.

Quick Stop: Is It Running Away?

Answer each plainly. Drawn from the Problem Gambling Severity Index (PGSI), two or more “yes” answers mean it's time to contact one of the organisations above.

1

Have you bet more than you could afford to lose in the past 12 months?

2

Have you needed to gamble with larger amounts of money to get the same feeling of excitement?

3

Have you gone back another day to try to win back money you lost?

4

Have you borrowed money or sold anything to get money to gamble?

5

Have you felt that you might have a problem with gambling?

6

Has gambling caused you any health problems, including stress or anxiety?

This is a prompt, not a diagnosis. For a proper check, call GamCare on 0808 8020 133 or your local helpline.